Informational Guide to Bergen Airport Flesland -BGO - Non Official

Bergen Airport Services

Restaurants and Food

Bergen Airport’s new terminal offers a wide variety of dining options to suit every taste and schedule. Travelers can choose from nine restaurants and cafés, including Northland, Bølgen & Moi Food Garage, Fiskeriet, Starbucks, Joe & The Juice, Espresso House, Altitude, Upper Crust, and O’Leary’s. These establishments serve everything from traditional Norwegian cuisine and fresh seafood to international fast food and specialty coffee. Additionally, there are four kiosks—Deli de Luca, Narvesen, 7Eleven, and Point—where passengers can grab snacks, drinks, and quick meals on the go. The food outlets are strategically located throughout the terminal, ensuring easy access before and after security5.

Shops and Stores

Shopping at Bergen Airport is now more convenient and diverse. The terminal features six retail outlets, including Tanum (a leading Norwegian bookstore and giftshop), Ting (offering souvenirs and travel essentials), Travel Value (electronics and travel accessories), and ARG Æra herre og dame (fashion and accessories). Duty-free shopping is available in both the departures and arrivals areas, offering a wide range of products such as cosmetics, perfumes, alcohol, chocolates, and local specialties. The shops are designed to provide a pleasant shopping experience, whether you are looking for last-minute gifts or travel necessities.

Wi-Fi and Digital Services

Free Wi-Fi is available throughout Bergen Airport. Passengers can connect to the “AIRPORT” network and select “Free” to access the internet. To log in, simply enter your email address. The airport also features ample charging points and comfortable seating areas, making it easy for travelers to stay connected and productive while waiting for their flights.

ATMs and Currency Exchange

ATMs are conveniently located throughout the terminal, allowing passengers to withdraw Norwegian kroner or other currencies. A currency exchange bureau is situated in the arrivals hall on the first level, providing services for international travelers who need to exchange money upon arrival or before departure.

Parenting Rooms

Bergen Airport provides dedicated parenting rooms for families traveling with young children. These rooms offer privacy and essential facilities for feeding, diaper changing, and resting, ensuring a comfortable experience for parents and children alike.

Lost & Found and Service Centre

For lost items within the airport, travelers can contact the Lost & Found service by calling +47 67 03 15 55. The airport’s Service Centre is open Monday to Friday from 07:45 to 21:45, Saturday from 09:45 to 17:45, and Sunday from 13:15 to 21:45. The Service Centre provides assistance with a wide range of passenger needs, including information, lost baggage, and general support.

Conference Centre

On the second floor, near “Hansatorget,” Bergen Airport offers a Conference Centre with meeting rooms and a conference hall. These facilities are ideal for business travelers, corporate meetings, and events, providing a professional environment with modern amenities.

Smoking Policy

Bergen Airport is a non-smoking facility. Smoking is not permitted inside the terminal or on the apron. Designated smoking areas are not available within the airport premises.

Luggage Services

While there are no luggage lockers available at Bergen Airport, the terminal does offer luggage wrapping services for added security. Baggage carts are available for passenger use throughout the terminal. In case of lost or delayed baggage, the Service Centre can assist with tracing and recovery.

Accessibility and Special Assistance

Bergen Airport is committed to accessibility for all passengers. Wheelchair rental services are available, and the terminal is designed with universal access in mind, ensuring ease of movement for travelers with reduced mobility. The airport also provides assistance for passengers with special needs, including fast-track security and dedicated support staff5.

Medical Clinic and Police Station

A medical clinic is available within the terminal to provide first aid and medical assistance if needed. The airport also houses a police station for security and emergency services.

Lounges

SAS offers the SAS Café Lounge, located after security. The lounge is open from one hour before the first departure until the last departure of the day. It provides a comfortable environment with snacks, beverages, and free Wi-Fi. The lounge is a non-smoking facility.

Additional Services

Other services at Bergen Airport include information booths, tax refund desks, and an IP Zone for business travelers. The airport also features clean and well-maintained restrooms throughout the terminal.